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General projectDOG and projectdog.org questions can be found here.


Are my donations tax deductible?

Yes, projectDOG is a non-profit charity (Tax ID number 46-1525095) established in the United States under the US IRS Code Section 501(c)(3), and, for that reason, direct donations from persons or entities located in the United States may benefit from tax deductible status. Donations for services (DNA tests) are not tax deductible, however, your funds are still applied towards advancing research.

Are my results confidential?

Absolutely. Your confidentiality is paramount at projectDOG. We cannot advance our research mission without maintaining confidentiality. Samples are barcoded once received by the laboratory and only pertinent information to the sample is shared with select researchers. Test results will only released to the person whom requested the DNA kit and submitted the sample. Results can only be accessed through secure online login.

Can I add more information about my dog, such as registered name and permanent ID number?

To include additional information about your dog, simply log in to myDOG from the top menu to access your account. In myDOG you can include details about your dog, upload images, and view or download test results.

Can I donate to projectdog if I don't need to have a DNA test performed?

Yes, thank you. Donations are always appreciated. projecdog is in a unique position to impact canine genetics and genomics with direct funding to community driven research projects, 100 percent of donations are used to advance the mission of projectDOG, no excessive indirects or administrative costs are leveraged.

How do I receive the results of a test?

projectDOG results are available online on our secure server. You will be notified by email when your results are ready to be viewed. You may also have an option to download a PDF of your results, if desired. 

How do I request a test?

You may request a DNA kit online at projectdog.org https://projectdog.org/, or if you do not have access to a computer, you may also call projectDOG for assistance to make your request at 510.900.3899.

How long does it take for a test to be completed?

DNA samples will be 'batched' when received. When the requisite number is received, the test will be performed. The more tests received, the more quickly the results will be produced. projectDOG anticipates an average turn around time of 10 working days for DNA results but encourage everyone to test their dogs - more tests received will expedite results for all participants.

I haven't received any notifications. Is something wrong?

We send out an email notification to you when the order is placed, we've sent the kits out, we've received the kits from you and when your results are in. If you have not received any notification from us for these events, you should first check your spam folder to verify that they were not marked as spam. If you see nothing in your spam folder you may contact us at support@projectdog.org mailto:support@projectdog.org to get to the bottom of things.

Is my credit card secure?

Yes. projectDOG uses a secure server and a credit card service that does not store any credit card information on our local servers so the user is provided with the best protection available.

What's in my DNA kit?

The DNA kit includes everything needed to send us a sample.

When will I get my results?

Depending on the test you should get your results within 4-8 weeks of us receiving the samples from you.

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11 Comments

  1. Anonymous

    Do you split the swabs into different groups sent in the same envelope? Ex. - I got results for one dog 3 weeks ago. I have not gotten results for the other dog.

    1. Yes. Samples may be broken into groups to be rerun to ensure correctness or used as controls for future runs so it is not uncommon for results to come in over time.

  2. Anonymous

    Can these results be used for OFFA and CHIC certification?

  3. Anonymous

    I would like to know if the results can be used for OFFA and CHIC too. With me the issue is that the breed I have is Peruvian Hairless, would you be able to see the problems on the dogs as a determinant on the breed? or Would you need more samples rather than 2 or 3. What kind of testing would this be? Color, like brindle..or health or everything??

  4. Anonymous

    I with all the people above.  I would like to know if the results can be shared or communicated with OFFA and CHIC too.

  5. Anonymous

    Can I use a test swab on a puppy as early as 4 weeks old?

  6. Anonymous

    Should toy poodles be tested?

  7. Anonymous

    Where are these samples stored,are they kept after the genome has been run?

  8. Anonymous

    If breeders want to use this test for making decisions on what puppies to keep for breeding purposes, how do we ensure the test comes back with enough time before puppies go to their new homes? How early an age can we test puppies? If we cannot receive a test back before puppies go to their new homes, what value does it have for the breeder?

  9. Anonymous

    My email address has changed and it won't let me sign on, how do I change my email address if I can't sign on????????

  10. Anonymous

    I rescued a dog that the kennel said was Akita mix. After seeing an Akita  she doesn't look to me like an Akita. She is fixed and I would just like to know what breed or breeds she is. Can you do that and how much will it cost? What test do I order?

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